All content within each course is for personal use only by registered participants. Materials (text/writings, art, video, audio, or any other course content) on this site may not be reproduced without written permission by the Focusing and Expressive Arts Institute.

All refund requests are subject to review by the Focusing and Expressive Arts Institute Training Director. Please see the policy regarding your specific program’s category below. To make a refund request, please email [email protected].

FOAT® Training Program Courses (Levels 1 - 4): 

• Requests made 21 days or more before the registration deadline for a given course, will be granted a refund of the full registration fees paid minus administrative/transactional fees (fees vary based on course cost and your regional tax), or the option to apply the full registration fee as credit towards your account for future program costs.
• Requests made between 7 to 20 days before the registration deadline will be given a refund of 50% of your registration fee, or the option to apply the full registration fee as credit towards your account for future program costs. 
• Any requests made within 6 days or less before the registration deadline are non-refundable but you will be given the option to apply the full registration fee as credit towards your account for future program costs. 

Roots, Branches, and Wings Series: 

• Requests made 7 days before the Live Presentation date for a given program, you will be given a full refund minus an administrative/transactional fee (varies based on program cost and your regional tax). 
• Requests made within 6 days or less before the Live Presentation date are non-refundable. You will be given the option to apply the full registration fee as credit towards your account for future program costs. 
• Special case: If you registered after the Live Presentation date/time has passed, we recognize your intent to register for the Recording of the Presentation only. Given the course format becomes online-only, see the "Online or Self-Study Course" terms below.
  

Online or Self-Study Course: 

• Requests within 7 days of your initial course registration may be eligible for a refund:
  • Refunds will only be granted to participants who have not made sufficient course completion progress (acceptable range dependent on course, with an absolute maximum of up to 25% course completion). If a participant has exceeded the acceptable course completion range, the course will be non-refundable. 
• Requests made 8 or more days after initial registration are non-refundable.

Continuing Education (CE) Hours/Units:

• Courses approved for NBCC credit through the Focusing and Expressive Arts Institute ACEP:

  On July 25, 2024, the Focusing and Expressive Arts Institute became approved by the NBCC as an ACEP (#7596). For courses that specify this particular CE approval, the refund policy is as follows: Requests made prior to the creation of the CE Certificate, will be granted in full, minus an administrative/transactional fee (varies based on CE cost and your regional tax), Please note this refund is specific to the CE cost only, see above policy regarding course refunds. Requests made after the creation of a CE Certificate are non-refundable. 

• Courses co-sponsored by outside entities (R. Cassidy Seminars and CUE Management Solutions, LLC):

  Many of our past courses (2024 or earlier) offered the opportunity to attain CEs through co-sponsors, R. Cassidy Seminars and CUE Management Solutions, LLC., that independently collected CE fees and issued CE credits/certificates. Please refer to their policies for information regarding cancellations and refunds. The Focusing and Expressive Arts Institute does not have the power to grant refunds or credits in place of these entities. 

Other Courses (not classified above):

If refund requests are made 7 days before the registration deadline, refunds will be given for the full registration amount minus an administrative/transactional fee (fees varies based on course cost and your regional tax). Requests made within 6 days or less before the registration deadline are non-refundable but you will be given the option to apply the full registration fee as credit towards your account for future program costs.

The Focusing and Expressive Arts Institute reserves the right to cancel or reschedule any program for insufficient enrollment (to be determined by its registration deadline) or for extenuating circumstances. In such cases, you will be contacted via your FOAT Online School account email with the options of: full reimbursement of your registration fee, or applying it as credit towards your account for future program costs.

To file a complaint, please email [email protected] .

To request disability accommodations, please email [email protected]. 

For inquiries or further questions about our policies, please email [email protected].