All content within each course is for personal use only by registered participants. Materials (text/writings, art, video, audio, or any other course content) on this site may not be reproduced without written permission by the Focusing and Expressive Arts Institute.

All refund requests are subject to review by the Focusing and Expressive Arts Institute Training Director. Please see the policy regarding your specific offering’s category below.

FOAT® Training Program Courses (Levels 1 - 5): 

• Requests made 21 days or more before the registration deadline for a given course, you will be given a refund of 95% of your registration fee (please note we take 5% for administrative/transactional fees), or the option to apply the full registration fee as credit towards your account for future program costs. 
• Requests made between 7 to 20 days before the registration deadline will be given a refund of 50% of your registration fee, or the option to apply the full registration fee as credit towards your account for future program costs. 
• Any requests made within 6 days or less before the registration deadline are non-refundable but you will be given the option to apply the full registration fee as credit towards your account for future program costs. 

Roots, Branches, and Wings Series: 

• Requests made 7 days before the Live Presentation date for a given offering, you will be given a full refund minus a $5 administrative/transactional fee. 
• Requests made within 6 days or less before the Live Presentation date are non-refundable but you will be given the option to apply the full registration fee as credit towards your account for future program costs. 

Online or Self-Study Course: 

• Requests within 7 days after your initial enrollment may be eligible for a refund. 
  • Refunds will only be granted to participants who have not made sufficient course completion progress (acceptable range dependent on course, with an absolute maximum of up to 25% course completion). If a participant has exceeded the acceptable course completion range, the course will be non-refundable. 
• Requests made 8 or more days after initial enrollment are non-refundable. 

If your request is deemed non-refundable by the terms above, you will still have the option to apply your full registration fee as credit on your account for future program costs. 

Other:

If requests are made 7 days before the registration deadline, refunds will be given for the full registration amount minus an administrative/transactional fee. Please note these deducted fees vary based on the full registration cost. Requests made within 6 days or less before the registration deadline are non-refundable but you will be given the option to apply the full registration fee as credit towards your account for future program costs.

The Focusing and Expressive Arts Institute reserves the right to cancel or reschedule an offering for insufficient enrollment (to be determined by its registration deadline) or for extenuating circumstances. In such cases, you will be contacted via your FOAT Online School account email with the options of: full reimbursement of your registration fee, or applying it as credit towards your account for future program costs.

To file a complaint, please send an email to [email protected].

To request disability accommodations, please send an email to [email protected].